Inside sales training must always be based primarily on the sales process and the current
observable strategic and tactical errors. Sales training that is only based on a single
sales methodology or on pure sales skills is far less effective.
Quality inside sales training consists of three very distinct parts; sales training,
telephone sales training, and, of course, job skills and product training. Our expertise
and this site are focused on the first two and sales development in general.
Sales Training
It is important to distinguish between "sales training" and "telephone sales
training" as the latter is a specific area devoted to the uniqueness of the telephone
selling environment that is not usually taught by most trainers. Most telesales training
focuses on sales skills as they are applied to telephone selling, rather than the specific
skills that apply to only the telephone selling environment.
